Profit Engines AI Support
👋 Hey there! Welcome to our Support Hub.
We’re here to make your life easier. On this page, you’ll find helpful links to get you back on track fast. Before you get in touch, please take a look around. Your solution might be just a click away. And if not, we’re here to help you out. Don’t hesitate to reach out. ❤️
📌 Need Help Fast? Check These Important Links First:
📝 Steps to Submit a Support Request the Right Way
If you already tried the links above and still need to open a support ticket, please keep the following in mind:
- Stay calm. We WILL help you! 😇
- Use a descriptive title. Instead of "Help!", write "Login issue? Reset link not working."
- Mention your user account email. This helps us find your info quickly.
- Include your site’s URL link. If the issue is on your site, we need to see it!
- Describe the error (screenshots = faster help!)
- Mention exactly what you were trying to do when the issue happened.
- Mention if you already tried something in order to overcome the issue, and what were the results.
🚫 Avoid These Mistakes When Submitting a Ticket:
❌ Don’t open a ticket for issues already covered in the FAQs & Quick Fixes. Please check there first! 🙂
❌ Don’t leave out important details. The more info you provide (screenshots, error messages, steps taken), the faster we can help.
❌ Don’t use vague subject lines. Instead of “Help me!”, write “Login issue – reset link not working.”
❌ Following up? Reply to your ticket instead of opening a new one.
❌ Avoid expecting an instant reply—support responds within 2 business days (usually sooner!).
❌ Avoid lost replies—check spam/junk folders, especially for Yahoo, Hotmail, Outlook, MSN and AOL.
✅ I confirm I’ve checked the FAQs and I need to submit a support ticket.
Our team responds within 2 business days (usually sooner!)
📩 What Happens Next?
1️⃣ Check Your Inbox – Look for “Ticket Received” from support[at]helpcenterhq.com. (Check spam too!)
2️⃣ Whitelist Our Emails – Whitelist our email to avoid missing updates. 📧 Add Us to Your Safe Senders List – Avoid missing updates!
3️⃣ Bookmark Your Ticket – If no response within 48 hours, check the link for updates.
I appreciate you being a customer! My team and I are here to help. Just open a ticket, and we’ll take care of you.
George Katsoudas
The Greek Geek
Founder of JetSetApps